Second time I took this flight, and they lost my luggage both times. Waiting for my suitcase now, last time it took two days to get it back.
Second time I took this flight, and they lost my luggage both times. Waiting for my suitcase now, last time it took two days to get it back.
We liked the direct flight from Frankfurt to Orlando, however, it was a little confusing as I thought I was traveling with Lufthansa from Izmir- Frankfurt-Orlando. We were not able to check in online twenty-four hours before the flight from Izmir. One lady in our group wanted to check two suitcases in Izmir, but was not allowed to do so. She was allowed to take the extra bag into the cablin. Others in our group were able to check two bags. In Frankfurt several in our group were given stand-by boarding tickets, which worried them. Everyone eventually was allowed to board, but it caused them to worry. I didn't have any of those problem.
Must deplane and take bus in Frankfurt. A big hassle.
Awful Terrible staff poor communication Flight delayed for an hour with no apology or explanation and no help re missing connecting flight. Resulted in a 7 hour layover at Munich waiting for another connecting flight. Only 15 euros refreshment voucher given. Will not fly Lufthansa again
Prompt boarding, safe landing and they didn't lose our luggage. No entertainment and no USB plugs to charge phones. No food, though I might have been asleep.
they canceled my flight and we’re absolutely atrocious and helping me rebook
The flight was very good , on time without delays, specially the staff was great!
Great, the staff the service and everything was very good, without delays very comfortable.
Very good service. One of my journey was by bus. But they advised by plane. Wrong information
Budget airline feeling. Bad food, no drinks stingy to give even water
Tallinn (undefined)Estonia
Porto (OPO)Portugal