Book Enterprise Rent-A-Car car rentals in Phoenix

Reviews for Enterprise Rent-A-Car in Phoenix

Recent reviews

Traveler rating

Wonderful

52

Very good

9

Good

0

Okay

5

Fair

2

Mediocre

0

Poor

16

10.0

The experience was great after arriving to pick up car they saw how many bags we has and upgraded us for freeReviewed Apr 1 2024

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2.0

Canceled rental. No shuttle service provided at airport to off site location.Reviewed Mar 23 2024

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10.0

Personnel was outstanding - friendly, efficient and helpful. When I am in Arizona, this is the only rental company location that I go to. Thank you Tyler and Jack.Reviewed Jan 12 2024

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2.0

Pros:I was on a do not rent list that was a mistake that had nothing to do with me. I had to rent an Avis car for $300 more.Cons:I booked this reservation 40 days ago. Nobody notified me there was a problem until I arrived at the counterReviewed Jun 14 2021

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2.0

Pros:The process was easy and straight forwardCons:I requested a car that could handle the mountains; this car could not do so. Put me in a very dangerous position driving the switch backs.Reviewed Jun 13 2021

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4.0

Pros:Staff was very friendlyCons:Policies should be listed on the site, very clearly, and bold!Reviewed May 26 2021

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6.0

Cons:There was confusion regarding the class of vehicle. We had a luxury class vehicle reserved and I believe we only got a premium class vehicle. We dropped the car at Las Vegas Airport instead of a hotel which was 3 miles from the airport. Enterprise wants to charge me another $300.00 drop off fee in addition to the original $400 for a one-way charge!Reviewed May 23 2021

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2.0

Pros:They called the day of the arrival and told me the car was no longer available...our uber driver said that we weren’t the first of his riders that had the same issue.Cons:Don’t cancel a confirmed reservation so another higher paying customer can rent the vehicle...Reviewed May 22 2021

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2.0

Pros:I liked nothing about my experience with Enterprise. I will never do business with them again.Cons:Potentially having my car at the location it was reserved would be a start? When we got to the service counter it was closed directing people downstairs. When I got down there the Enterprise Agent Tyler told me my car/reservation was at another Enterprise location. He then proceeded ignore any and all followup questions I had and instead proceeded to talk to customers behind me as if I didn't exist. I've honestly never been treated so poorly in my life. Avis had my in a car 30 minuets later. Never again will I even consider Enterprise, such an awful company to close the entire service desk and direct people through one terrible agent.Reviewed May 13 2021

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10.0

Pros:The staff were very nice and quickCons:NoReviewed May 9 2021

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8.0

Pros:the associate that got checked us into the car was very good and patient with us. the type of car i reserved was not available and she took her time to allow us to decide on an alternate vehicle.Cons:I was disappointed that i reserved an SUV and that one wasn't available. they us "upgrade" to a pickup truck. The pickup truck was much longer and wider, plus it was VERY inconvenient for us when travelling from destination to destination with luggage in an open truck, Every time we stopped to eat or check something out, we had to put the luggage in the interior of the vehicle for safety. Plus it rained when we went to the Grand Canyon.Reviewed May 5 2021

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10.0

Pros:Drop off was easyCons:NothingReviewed Apr 29 2021

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• What age do I have to be in order to book Enterprise rental cars in Phoenix?

  In order to book Enterprise car rentals in Phoenix, you must be at least 21 years old and have a valid driver's license. If you are between the ages of 21 and 24, you are considered a Young Renter. When you rent an Enterprise vehicle, a Young Renter fee will most likely be applied. This fee is approximately $25 per day in Phoenix. The exact fee will be determined when you make your reservation through KAYAK. If you are a Young Renter, you may be prohibited from renting certain types of vehicles, such as luxury cars, exotic cars, or sports cars.

• Can I book Enterprise car rentals in Phoenix and pick up my vehicle right in downtown?

  Yes. When you book Enterprise car rentals in Phoenix, you can pick up your vehicle right in City Center Phoenix. The Enterprise at 1225 South 7th Street is in the heart of downtown Phoenix. It is open weekdays from 8 am until 5:30 pm, Saturday from 9 am to 1 pm, and closed on Sunday.

• When I book enterprise car rentals in Phoenix, can I use an Enterprise facility that is open 24 hours?

  Yes. The Enterprise Rent-A-Car facility that services the Phoenix Sky Harbor International Airport is open 24 hours. This facility is located in the Phoenix Airport Rental Car Center which is located at 1805 East Sky Harbor Circle South. At this rental car facility, you will also find a counter for the Exotic Car Collection by Enterprise. However, this counter is not open 24 hours. The Exotic Car Collection by Enterprise counter is open daily from 8 am until 6:30 pm.

• How much does it cost to rent a car from Enterprise Rent-A-Car in Phoenix?

  On average a rental car from Enterprise Rent-A-Car in Phoenix costs $58 per day.

• What is the most popular rental car from Enterprise Rent-A-Car in Phoenix?

  Intermediate (BMW 2 Series Active Tourer or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Phoenix.

• How many car rental locations does Enterprise Rent-A-Car have in Phoenix?

  Enterprise Rent-A-Car has 16 rental locations in Phoenix. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes