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Premium SUV | $132/day |
3 locations in Orchard Park
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Reviews
4.4 Mediocre
Jun 2020
Pros:
I find that they are not nice at that location. The girl was rude.I told her the car was dirty and she told me it was cleaned. There was kids candy ,fingerprints, and overall dirty. With covid 19 it should have been cleaner. She told me it had a half tank of gas and it didn't. There are plenty of places to rent but never them. Will tell others not to use them. They need to clean out and get new staffCons:
Everything could have been better with covid-19 it was so dirty and I told her that and she said well we use a cleaning service I so we'll look at the fingerprint and look at all the dirt on their she didn't even acknowledge it if it wasn't that I need the car I wouldn't even picked it up I brought it home and clean it myself that is horrible customer service they should get rid of that staff and start over there not nice people to deal with10.0 Wonderful
Jun 2019
Cons:
They were unusually busy the day before so they only had pickup trucks left, but other than that they were great.8.4 Very good
Sep 2016
Pros:
The gentleman who helped us was PERFECT! He picked us up when the scheduled drive was late, he made sure our car could be dropped off at a more convenient location to us and he was incredibly patient and informative.Cons:
The Altima had just been detailed so the driver seat was still damp. The seat was uncomfortable. It was as if there was a metal hanger in the seat. If we were traveling a long distance I would have needed a new car. No one like a wire hanger!One location in Orchard Park
One location in Orchard Park
2 locations in Orchard Park
Filters
Reviews
2.0 Poor
Aug 2018
Pros:
Eventually after 3 hours gave us a carCons:
Went to car location.. Pick up was noon - closed at noon ... 3 hours on the phone with corporate finally gave us a car... had to pay extra for airport fees... also, when dropping off car husband gave a ride home to a 60 year old man whom hertz wanted to walk 6 miles to his car repair shop. Horrible just horrible experience.. who treats people like this? Ohhhh hertz does6.0 Okay
Jul 2017
Pros:
Car was okay on the inside.Cons:
The car was dirty on the outside, bugs galore on the front.One location in Orchard Park
One location in Orchard Park
Along with an 8 passenger van, rental companies in Orchard Park offer 7 passenger vans.
Pick-up location | Orchard Park |
---|---|
Car types | Van |
Rental locations | 7 |
Airport locations | 0 |