There's nothing more annoying than seeing a seemingly great price up front, only to find that it is higher when you go to purchase.

We wish we could boast that this never happens on SideStep, but it does. If we notice deliberate bait and switch practices in any travel provider whom we search, we exclude them. If we find honest mistakes, we point them out and monitor progress.

We work hard on improving our search accuracy, and when you report problems, it helps us find and fix more problems.

When pricing mismatches happen, they tend to cluster around particular providers and locations.

The vast majority of our search results are accurate, so we would ask you to check results on other providers we search. We believe you'll find that using SideStep to check prices before you buy will save you time and money, even if you don't end up clicking through SideStep to buy all the time.

For these reasons, prices on SideStep are not guaranteed.

If you still need help, contact SideStep and we'll be glad to assist you!