There was no music on the flights unless you came with your headset.
There was no music on the flights unless you came with your headset.
Their bar selection could be greatly improved; they only had one spirit option
Music would have been great and information about the flight. Meaning how high and the weather conditions.
It was good but the food was small for the duration of the flight.
I wrote to the entertainment and food OK because it was non-applicable All excellent
Checking in online still requires going on the physical check in line
I enjoyed the smooth flow and well coordinated boarding and the very courteous attitude from the cabin crew We look forward to flying with ya’ll again
Pleasant experience checking in. Seating is way too tight, especially for persons who are not petite. I thought the pilot was excellent in terms of his commentary and information. Wrong gate information on boarding passes. If I was not alert I could have lined up to board the wrong plane.
The crew was excellent, check in was easy ,the food wasn't good, movies should be recent and more selections
The captain was great he made jokes and make thebflight very comfortable. Alerted us about the islands we flew over and Yolandra and her team took great care of us, very personable.
landed in panama it was in terminal one. We had to take a bus to terminal two for customs. Then back to terminal one. It was very frustrating. Then, on the way back from panama it was the same situation. We had to go back and forth between terminals to check in and drop our bags and then to board. When we were leaving, we had to wait in line for the boarding area and go through another gate security process. They told the bottles of water and coffee were bought while in line in the airport after we passed the main security. Ridiculous (and expensive). A much better communication system is needed.
Left my bags in origin city on a business class ticket , spent about 2-3 days in the same clothes plus the flight .
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
A disaster, I lost my connection due to overcrowding at the Miami airport, having a 3-hour layover and the airline did nothing to reboard me on time and I had to sleep on the floor for 18 hours.
They attended to my needs as I couldn't walk and they provided a wheelchair for me.q
Overall it was good but not great. The aircraft was an old and seats didn’t recline in business class unless you kept playing around with it.
My flight was a little marred by poorly fuctioning / loose headphone sockets meaning I had to move twice. The meals were good and the staff are always amazing, attentive and friendly. My bag was lost on my previos trip with BA for 15 days of my 18 day trip, however I experienced no such issues this time despite my fears. Overall ok but aircraft need better looking after.
I guess the weather in the UK , but no one has any control over that , was missing a blanket for my knee on the plane though..
It was super hot. The flight attendant seemed forgetful and abrupt.
Flight was delayed at departure due to weather and the need for de-icing. The flight was smooth but there was a delay at arrival due to weather. We were in a hold for 20 minutes or more. The flight arrived more than 30 minutes late. Airlines have no control over the weather and I'm glad that they follow all safety procedures. Had to wait a long time for my checked luggage. Whole process was slow and the bags arrived wet due to the rain. The onboard wifi and entertainment access was spotty and the signal was dropped several times. Otherwise the crew was great and friendly. They tried to get everyone's bags stowed and seated so we could take off.
While going to Porto Portugal my luggage was delayed for 3 days . While coming back My flight was delayed and missed my connecting flight . No compensation for delayed luggage. Not a happy experience .
Was the most uncomfortable I ever had in the air. Felt like I was trapped in the seat legs cramped and was just horrible. The flight to DSM was a lot better. Even being on a smaller plane was better. Staff are outstanding. No complaints about the people.
The flight attendants were rude. People sitting next to me agreed as well. Wifi wasn't to bad... it went into and out a few times.
Kingston (undefined)Jamaica
Georgetown (GEO)Guyana