we bought trip insurance from you and could not use it. 'underrated' only return 50 % of trip cost. my doctor told me i have stage 4 cancer and that I might not live till the end of the month..
we bought trip insurance from you and could not use it. 'underrated' only return 50 % of trip cost. my doctor told me i have stage 4 cancer and that I might not live till the end of the month..
Flight was delayed and no information was provided what was new time Change gate 3 times at Madina airport First gate was 113 Second gate was 204 And last gate was 113 again
Same problem with very poor food. Gluten free options can taste great, there is not reason to be give suboptimal meals in this situation.
Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.
The customers before boarding the plane from Dubai was HORRENDOUS. The entire Emirates staff had a stick up their bum. The guy at the check in booth was rude. I don’t understand.
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good
They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though
Amazing service and food. However I didn’t get chance to choose my own seat which bothered me a little.
Overall good but one thing I didn’t understand is why they didn’t allow me to pick my own seat.
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
All over with Qatar airlines my experience was really bad due to delays and then putting me on different airlines and after 8 hours of wait I had to listen to their is no plane to fly for another 24 hours. Wore experience ever.
Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless
The business class experience was awesome - I will be using QATAR airways again and it'll be business class again - appreciate the privileges afforded to the business class clients - thank you.
Very bad. We booked 8 months in advance for 2 people but couldn’t get seats together. Food was so bad I couldn’t even eat.
I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life
Not so good. Issues with seat assignments, unruly lines during check-in, half a sandwich on an international flight. I was originally supposed to be on Qatar airways, but it was switched to Indigo after I bought my tickets. They wouldn't even let me get seat assignments from the US to Mumbai. I was automatically assigned seats, and a middle one at that. Terrible.
Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit
Poor technical details on this plane. 1) There was no WiFi on an 8 hour long-haul flight. So no work could be done. That's below the standard expected for airlines these days. 2) The power outlet at my seat was busted and not working. 3) The headphone jack was loose and I had to keep adjusting my headphones to get good reception, or when it slipped out. - The flight was delayed to due mechanics. Sometimes this can't be avoided, I understand, and it's a big inconvenience to arrive that much later when traveling across time zones (then arriving at 4am from the prior time zone). - Also unique to this flight, the northern lights were visible on the right side of the aircraft, but I only found out after we landed (b/c again no wifi). I understand there are considerations about people being out of their seats to look, but I feel extremely disappointed and resentful that I wasn't told so that I could have a chance to look at this probably once-in-a-lifetime cosmic event from a view in the sky. - Flight crew was otherwise friendly and helpful.
Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
I would have preferred something lighter for the second meal. Maybe a small sandwich .
They cancelled our flight the morning of departure at 4:30am.
We were told to check our bags at the last minute, and the communication was poor.
Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
My luggage never arrived to Zurich. They can't confirm when it will arrive
Late again. 3 out of 4 late. One cancelled flight and one lost bag.
Charged an extra 65 pounds for overweight suitcase, Not told how much overweight but had no choice but to pay the price. Compare to Delta Airlines where I flew internationally a few days before with this suitcase and no extra charge by Delta. Comfort was horrible. I am just under 6 feet tall, and good that the flight was only 1 1/2 hours, because my knees were in the seat back in front of me the whole flight. I felt that my knees were part way up to my chest. No reason to have the seats that close. I will say to the positive was the flight crew, very friendly and efficient.
The flight was delayed as they were waiting on catering. Catering. Was eventually delivered but they still had no food. No meals for us in business class - just a bag of nuts.
London (undefined)United Kingdom
Victoria (SEZ)Seychelles