There was no music on the flights unless you came with your headset.
There was no music on the flights unless you came with your headset.
Their bar selection could be greatly improved; they only had one spirit option
Music would have been great and information about the flight. Meaning how high and the weather conditions.
It was good but the food was small for the duration of the flight.
I wrote to the entertainment and food OK because it was non-applicable All excellent
Checking in online still requires going on the physical check in line
I enjoyed the smooth flow and well coordinated boarding and the very courteous attitude from the cabin crew We look forward to flying with ya’ll again
Pleasant experience checking in. Seating is way too tight, especially for persons who are not petite. I thought the pilot was excellent in terms of his commentary and information. Wrong gate information on boarding passes. If I was not alert I could have lined up to board the wrong plane.
The crew was excellent, check in was easy ,the food wasn't good, movies should be recent and more selections
The captain was great he made jokes and make thebflight very comfortable. Alerted us about the islands we flew over and Yolandra and her team took great care of us, very personable.
This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
Jetblue needs to improve on Onboarding as it seems to always be behind on departing. It never leaves on time. I would recommend to have an earlier Onboarding in order to leave on time and respect your customers time as well.
Everything was good except for deplaning in NY. Took way too long!!
My experience with JetBlue was fantastic! The service was top-notch, the flight was smooth, and the staff were friendly and helpful. I would definitely fly with them again.
I hate their constant delays! It’s as if I cannot confidently make plans for timing when I'm traveling with them. I slept through it, so all I can say is it was good.
I loved the wifi, much better than Delta. Seats were old. and bathrooms dingy.
no wifi and the aircraft was very old with tiny 4” screens.
I had a horrible experience with TSA at the airport. I had to go through TSA several times as there was some issue each time with a piece if clothing I had on. It was so busy & chaotic that I ended up forgetting my Apple laptop at TSA. It’s been days & I can’t get through to anyone to get useful info on how to get it back. I’m very angry because contacting lost & found shouldn’t be this difficult. Employees should know what is going on at their place of work. It seems no one knows as everyone’s answers are contradictory, or you can’t speak directly to anyone as the calls are automated. Very upsetting.
If jet blue is going to offer tv at every seat, fix the headphone connection so you can hear. Haven’t had a usable headphone jack in years
As with all airline's seats, a little more padding would appreciated. Especially on longer flights.
Long flight but food was good, with free pillow and blanket. CREW WAS GOOD.
Should have video screens Plane audio was poor and without wired connection hard to understand crew. Should serve more than just cups of water and pretzels on six hour flight. Did not see crew rest of flight. Fix charging sockets to retain charging blocks.
Food was terrible Not many options Stewards dont care Delay
Flight delayed from Cape Town to Washington then got diverted to miami and in miami we had to fend for ourselves , im still trying to get to Shreveport now
It got me where I needed it to; not much more. It had no competition so that was why I chose it.
Ok, but comfort was lacking as the seats were way to small
The crew’s attitud was not good, only worried for pilot’s comfort, so I ask myself why do I pay so much for so less. The plane is old and broken. I will rey another airline
Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.
Another late flight from United. We never got the exact reason why. When we got on the plane, the staff seemed to spend a very long time just milling around in the front of the plane. I also never figured out why the door to the cockpit was open for so long prior to leaving. All in all just a poor performance again from United. There is a reason we did not choose United for the international legs of this recent trip, overall dissatisfaction.
Flight cancelled because of the grounded 737s. United was good about it and got us onto a later Alaska Airlines flight to Oakland (not San Francisco as originally intended). Had to go through security again and my wife dropped her MacBook Pro, which broke, a $2,500 whoopsie. But we made it home.
Pretty turbulent, but not anyone’s fault. They got us there. Impressed that they carried on with a drink service.
The flight was 90 minutes long and the stewardesses were extremely slow. I was in row 16 and they did not serve us drinks until we were descending for landing in a 90 minute flight. Unacceptably slow and at least 10 rows (20 to 31) did not receive any drinks or snacks for the entire duration of the flight because of the slowness of the stewardesses. There is no rationale to delay beverage service to brew coffee for a flight at six p m.
The flight was fine. All the delays and poor communication and customer service were the worst! We were supposed to arrive in London at 7:10 am. In stead we arrived at 1:30 pm. And now American Airlines refuses to make things right but only sent a canned apology after I contacted customer relations.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
We truly had not one problem. Nive enough to receive an upgrade. Flight attendants were extremely friendly and cheeful. Gladly will continue to fly American.
Plane felt so crowded and tightly packed. The chair itself was not comfortable.
Ground crew forced me to double pay for infant international charges, when I complained about this and told them, with proof, I already paid they threaten to not allow me on the plane because I was “being rude”. Horrible ground management, horrible airline.
The flight was so short that the lack of leg room didn't bother me for long. The plane was smaller so only two seats per row and there were chargers. However, they didn't serve any snacks.
It was only a 50-minute flight from CLT to SAV. I could not get wifi in CRJ 900 plane,
We appreciated that the AA agent at the check in desk was aware that we might not make our connecting flight from Liberia to Miami due to delays. He immediately got us on an earlier flight, which meant less time in the airport and the ability to catch our flight home. Without him, we might had to spend a night in Miami, which we could not do due to work schedules once we got home. This action is what made this flight sequence excellent.
Ther is no fly,over book .and they let out in San pedro sula ,antil Monday 2 of October 2023