This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!
This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
the planes are not modern there are no phone chargers
I was shocked flying to El Salvador that they only give you water. Everything else you have to pay for. There is no wifi or entertainment and it’s an international flight. At least back in the day they had tvs on the plane and everyone watched the same movie. Also seats do not recline, even comfort or plus.
The personal at the front desk in Manaos was awesome, I have never experience anything like that before, the person who attended me deserves to have a promotion I still remember him, very educated, kind but overall he could put himself on your position
The good thing is the flight was on time and the crew was really nice. They can work better the arriving with staff
More than 3 hours of delay and not even a snack was given.
GOL made the flight experience a true delight. Everything was smooth, from the check in process, to the disembarking moment.
The inflight entertainment did not work on a 6 hour flight The cel phone chargers did not work There was a 45 minute wait for the luggage to get off the plane.
There was absolutely no food or drink service unless it was paid for. I am not used to this.
They could offer free food and drink like other international flights.
Delay almost an hour which meant when we got to Guatemala there where 3 flights at the same time, you can imagine the caos in customs, avianca doesn’t care about passengers or schedules
No complimentary food and beverage (water, soda, coffe) is offered for a six and a half hours long international flight, not even in premium economy, just to try to squeeze a few more dollars out of the passengers. First and last time flying with Avianca.
I paid extra for a comfortable seat in the second flight, but the plane didn't have those seats, the first one did
The Arajet person who greeted us initially was unhelpful & rude about the mandatory migration form which has to be completed digitally but the systems don’t work properly. The boarding gate was changed twice and initial boarding was delayed. Once on board we we had to wait an hour and a half before take off. It was hot and there was very little room for tall-ish people to fit their knees in. The crew were pleasant but working in a poor situation. The plane was delayed because we were waiting for people from a delayed interconnecting flight. Arajet must have known that before we were asked to board. Better information, decisions & communication were needed.
My seat was broken and the crew had to find me somewhere else to sit. The crew was extremely courteous about this
Spirit airline tries to screw you at every opportunity. Spirit wanted 65$ for an extra pound in the suitcase Made me open the suitcase at the counter to remove 1 pound. Staff very cold and rude Will never fly spirit again and will recommend same to family and friends
The no frills ticket price. The seats are very uncomfortable.
Beware of all the extras. Nickel and dimed. Everything was extra. It turns a $90 fare in to a $400 fair quite easily.
Flights are great except for the ticketing service on the terminal.. Too little employees taking care for lots of flights.
It would have been nice to have been on the flight
We booked a direct flight. Spirit changed the flight to have a 9 hour overnight layover. Not pleased.
Cancelled my flight , currently stuck in Houston and will likely miss my cruise
Super cool and laid back, three lovely ladies. Couldn’t ask for better service.
They pressure me buy a new ticket,but I was buy a for both I'm not happy
Nothing: hard no reclining seats, poor leg room, no charging outlets, $4.50 for a water and when it could not get any worse they lost my checked bag.
San Salvador (undefined)El Salvador
Cartagena (CTG)Colombia