Rent a Lexus in Henderson

Very slow pick up and drop off process. Not enough employees or they were just too busy. Lines of people inside and out the door waiting for help. No clear process to pick up or who is next. It was just very unorganized.

10.0 Wonderful

Feb 2021

Pros:

The staff did a great job getting me through the process.

Cons:

Anything that makes it simple and easy to get in and out.

6.0 Okay

Feb 2021

Pros:

I like the quick in and out process and the cleanliness of the car.

Cons:

My initial rental was not ready on time and I was not given a discount or compensated then my rental was delayed until the next day and I was charged the same amount and the car was had to be downgraded to a five passenger suv instead of a seven. It was devastating because it was my birthday weekend and it messed up my plans.

5.6 Fair

Jul 2020

Pros:

The mileage for the gas

Cons:

Could have and should have had a full tank and better explaining how the car operated

2.0 Poor

Sep 2019

Pros:

Nothing

Cons:

Getting the van I ordered

10.0 Wonderful

Jun 2019

Pros:

Quick pick up and drop off.

Cons:

None

25 travelers who rented a car in Henderson gave the car agency they used an average rating of 6.1

Rent a Lexus in Henderson

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