Save up to 38%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
One location in North Charleston
Filters
Reviews
2.0 Poor
May 2021
Pros:
Staff was friendly. Pick up car on site.Cons:
Slow check in, 1 car option, no receipt sent and don’t answer phone when call and Vm is full.4.0 Mediocre
Apr 2021
Pros:
The vehicle was comfortable.Cons:
Waited in line for an hour. Only one person working behind the counter until 15 min before my turn. I did not ask for a giant Dodge Ram truck. I signed up for an economy size car. Was told I had the Managers Special. BS. Parking lot very poorly marked it was difficult to get to where the vehicle was, it was too far. Signage unclear as to where to leave the vehicle.10.0 Wonderful
Apr 2021
Pros:
Yes and yes!Cons:
I was going for a bottle of water from the desk agent4.0 Mediocre
Apr 2021
Cons:
I had to wait an hour for a car to be available. Then it was a huge car when I had reserved a small one. Gas price was double what I would have paid. No attendant at the return with only a very small sign to tell you where to go with keys.6.0 Okay
Feb 2021
Pros:
The reservation was there. The drop off after-hours was simple.Cons:
The vehicle I reserved was not available and I was given a much larger vehicle (pick-up truck). I waited in line for 30 minutes with only two people in front of me. It took the representative 10-15 minutes per customer. I was not able to do submit the walk-around information because the agent did not answer the phone.6.0 Okay
Feb 2021
Pros:
I really enjoy using Priceline, but certainly hope I NEVER have to use Thrifty again. Had to wait in line for over an hour waiting to return the keys. Had to wait an hour to pick up the car the previous day.Cons:
There needs to be faster service at the check in and check out at the Charleston Airport location. There was one person behind the counter with about 10 guest in line. No other car rental dealer had that many and they did not take that long to process the customer. Need to have more employees and a faster process especially when the customer has a reservation already. The employer behind the desk was working as fast as she could but she needed help!One location in North Charleston
Filters
Reviews
2.0 Poor
May 2021
Cons:
Requested large SUV. Kayak said that the reservation was for a Nissan Armada. On arrival , no armadas or similarly sized vehicles were ever available at location. FIX THIS8.0 Very good
May 2021
Pros:
Fast and easy service4.0 Mediocre
May 2021
Cons:
You can never reach anyone at the desk by phone. They rarely pickup and you can’t leave any messages because the mailbox is full. There’s also no one manning the pickup or drop off kiosk.4.0 Mediocre
May 2021
Cons:
The manager wasted time with two other customers and we could hear all of their conversation. Very unpleasant for us while waiting. When it was our turn, she insisted there was a block on my debit card which I checked before making the trip which was okay for the rental company to use. She said if we didn't want the car we could go to another car rental. We produced another card and suddenly it was okay and cost us extra. I checked with my bank the next morning and said there was not any block on my card. This lasted with her for a half hour. Very unprofessional for a manager as she stated she was. Makes me think twice about wanting to rent again from them.2.0 Poor
Apr 2021
Pros:
Yes, staff was friendlyCons:
They could have had a car available for us. We just put in a 14 hour day of travel. We are sorry we have no cars available, just does not cut it. We will not rent a car from Dollar/Thrifty again. Unreliable.8.0 Very good
Apr 2021
Pros:
The rental was quick. The car was better than expected.Cons:
Employees did not go out of their way to do anything. They did their job. At times I felt a nuisance to them. It was quite inconvenient that the rental place was not at the airport or did not provide a shuttle.One location in North Charleston
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Feb 2024
2.0 Poor
Jan 2024
8.0 Very good
Sep 2023
One location in North Charleston
Filters
Reviews
6.0 Okay
Jun 2023
2.0 Poor
Apr 2021
Pros:
Nothing because they bailed on the reservation.Cons:
The staff texted me 3 days after the rental reservation and two days before I needed the car to tell me they were overbooked and they wouldn't have anything available for me. I had to contact Priceline to get my insurance deposit back again. Definitely wasn't helpful to have the car pulled out via a non official text message on Saturday when I needed the car Monday. I ended up renting from Hertz directly from their website instead of using Kayak or Priceline.2.0 Poor
Mar 2021
Pros:
The staff was rude and unfriendly. I think the owner is racist.Cons:
New management and someone who has had customer service training.2.0 Poor
Dec 2018
Cons:
Extremely rude and unhelpful. The Avis rental car location in North Charleston, SC is not where you want to go. The owner actually raised his voice to customers complaining of his bad day as if it was their fault. Left shaking without renting a car.6.8 Okay
Aug 2017
Pros:
Car was clean. Attendants were polite and accommodating.Cons:
Actual rate was higher than kayak posted rate. Reservation was not made at location selected on kayak. Car wheel well was falling off. Not sure if location and rate are kayak issues or Avis.One location in North Charleston
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
I mean, I would call a Kia Sorrento a full-size SUV. We moved our luggage from a RAV-4 and it barely fit in the Kia. Moving from a crossover to a full size SUV, you expect a little bit more room. Maybe you should clear up with your partners what is considered a full-size SUV. When your site says a Nissan Pathfinder OR COMPARABLE, no one expects to show up and have to drive a Kia Sorrento.Cons:
Stop lying to us about the cars available. I could have gotten way cheaper rates for a Kia Dorrento booking direct or using another service. Massively disappointing.8.0 Very good
Aug 2020
Pros:
Nice and efficient staff.Cons:
It was clean, but not sure if it was disinfected. COVID days!9.2 Wonderful
Mar 2020
Pros:
Drop off was really easy. Car met my expectations.Cons:
Pick up location took longer than expected.7.2 Good
Mar 2018
Pros:
otherwise it was great! gas milage was excellent!Cons:
seat of car wasn't comfortable and not able to adjust it.4.0 Mediocre
Dec 2017
Cons:
I didn't like the change of price . In the end I had to make the people from hutz take a look on the price because they was tryin to charge me more than the price2.0 Poor
Jul 2017
Cons:
no car! It was a third party rental , as we found out at the counter and for just $600 they would rent us a car after having already paid for a car.. We were unable to reconcile the account and went to a friendly competitor to rent a car